Yeah Dad, But They’re From Akron…
August 15, 2011 Leave a comment
In my adolescent years, a fan favorite amongst my friends was the series of “Vacation” movies with Chevy Chase for all of the subtle , sophomoric one-liners, laced with double-entendre. Being from the Akron area made the European Vacation movie especially fun – if you can write to me and tell me about the scene I quote in the title above, I have a special prize (HINT: the prize is an invite that starts with a “G” and ends in “+”).
What does Where we are from, say about Who we are?
For centuries, the difference between friend and foe was often as simple as geographic boundaries. There was no thought given to the trials and tribulations, aspirations and dreams, or the wants and desires of “the others” only the belief that they must be conquered. Sad to say, many of today’s leading consumer brands still feel this way. These brands have been extremely succesful at conquering the U.S. and maybe a few other “mature” markets, but when it comes to global expansion, they are learning that a one-size fits all approach will not work.
Will “What plays in Peoria“, play in Singapore?
The motivations and aspirations of the consumer sector vary greatly from region to region, and again from country to country, and yet again when comparing urban and rural consumers within a single country. We all know this is true and inherently understand it by being a part of it – in the U.S. that means red states, blue states, and even “green” states, but diving deeper exposes distinct groups even within the states, counties, cities, and even neighborhoods. So how do you know how various population groups will respond to your call-to-action? It seems obvious to most of us the differences between New Jersey, Manhattan, and Long Island – but given the close geographic proximity to each other this could be difficult for a non-American (or non-East Coaster) to understand that the three groups of consumers in these areas couldn’t be more different. The same could be said for a wider geography – say we compared the attitudes and aspirations of consumers in the major metropolitan areas of New York City, Philadelphia, and Boston – talk about three different worlds; and this doesn’t account for the Bible Belt, the Rust Belt, or much less anyone not in the hustle bustle of the northeast. A product launch in NYC will (and should) look very different than one in Cleveland, Dallas, Denver, or L.A. And what about the population segments in the suburbs of those cities – surely you can see how complex and challenging it is to identify the right consumer audience in a country where you’ve never lived.
Don’t forget – I have Google+ invites for those that tell me about the scene I quote in the title above…